How much does a suit cost at Phan's Custom Tailor?
No reviewer states a price for Phan's. Several say it costs less than the District 1 tailors and far less than a comparable custom suit in the US or the UK; one estimates about a fifth of the US price.
Staff are described as upfront about the price differences between fabrics, so ask for a written quote for the fabrics you are considering.
How long does Phan's Custom Tailor take?
A suit usually takes three to five days with two to four fittings: a first measurement, one or two adjustment sessions and a final fitting. It can be rushed to 48 to 72 hours, while busy periods such as Tết can stretch it to about a week. Harder-to-fit builds have needed four or five fittings.
The shop keeps final measurements on file and can ship completed orders after you leave; one reviewer has had suits mailed to the US. As an extra, it once altered two dresses for a customer's group at no charge.
What 60 reviews of Phan's Custom Tailor mention most
Praised
- Quality of the finished clothes60% here · 47% across Saigon36 of 60
- Friendly, patient staff43% here · 38% across Saigon26 of 60
- Careful fittings, fit right38% here · 30% across Saigon23 of 60
- Fast turnaround35% here · 27% across Saigon21 of 60
- Good advice on style and fabric20% here · 19% across Saigon12 of 60
- Good value for the price15% here · 19% across Saigon9 of 60
- Wide choice of fabric13% here · 7% across Saigon8 of 60
- Returning customer8% here · 6% across Saigon5 of 60
Complaints and caveats
- Slow or late2% here · 2% across Saigon1 of 60
- Stitching or fabric problems2% here · 3% across Saigon1 of 60
- Rude or dismissive staff2% here · 2% across Saigon1 of 60
Counted from the 60 most recent Google and TripAdvisor reviews of Phan's Custom Tailor; one review can mention several things. The mark on each bar is the share across 4,605 reviews of 109 tailors in Saigon.
What customers ordered at Phan's Custom Tailor and what they paid
| Order | Paid | Ready in | Fittings | Source |
|---|---|---|---|---|
| Two custom suits, one for a wedding, plus three shirts and two ties | — | within a 1-week stay | multiple | |
| Three wool and two linen suits | — | within a stay of a little under 2 weeks | ~4 | |
| Two suits | — | 3 days: measurement on day 1, fitting on day 2, last fitting and collection on day 3 | 2 | |
| Two suits and a shirt | — | 4 days | 1 | |
| A suit | — | first fitting on Day 3, ready on Day 5 | — | |
| Two suits and a shirt | — | five days | — | |
| A two-piece suit and a blazer | — | 3 days | 2 | |
| Suits and shirts made during Tết | — | just over a week | 2 | |
| Three suits, one set needed express for a wedding | — | less than 2 days for the express set | — | |
| A suit, two shirts and a pair of shorts | — | 3-4 days | — |
As reported in individual reviews, in the currency the customer used.
Complaints to know before visiting Phan's Custom Tailor
- 1 review (1 star, about 6 months ago) says a multi-month, confirmed appointment was not honored — the shop was closed for the Tet festival with no notice and no apology given on arrival.
- 2 reviews (one 3-star, one 5-star) describe execution or communication issues: a vest and shirt not ready at the promised fitting/pickup time with email/WhatsApp support described as basically non-existent, and seams that weren't properly sewn and needed a local seamstress to fix.
Who Phan's Custom Tailor is best for
Phan's suits business travelers, couples, groups and wedding parties who want a properly fitted suit and can come back two or three times during their stay; one group of eight had all their suits made here around a busy schedule. The shop is described as clean and spacious, with a decent choice of fabrics.
It is not the place for a suit by tomorrow. Book ahead around Tết: the complaint above describes a confirmed appointment that was not honoured during the holiday closure.
- Thuongnamed in 5 reviews · patient, meticulous attention even when the shop is busy
Before you order at Phan's Custom Tailor
- The shop sits in a quiet residential enclave, mostly condos with cafes nearby, rather than on a shopping street. A customer since 2015 knew it when it was on Trương Định street.
- Around Tet, confirm the shop is open before you travel. One customer arrived for an appointment confirmed by email and WhatsApp and found it closed for two weeks for the festival.
- Check the order at each visit. In one three-star review the vest was not ready at the fitting, the shirt was missing at collection, and email and WhatsApp support was hard to get.
- The shop is often busy. A group that had eight suits made needed three visits for fittings and adjustments, and advises leaving plenty of time for each visit and being ready to come back more than once.
- The shop keeps your final measurements and says it can make and ship suits later. A repeat customer with six or more suits from here has had them mailed to the States.
Real photos from Phan's Custom Tailor customers
Posted publicly by customers with their Google or TripAdvisor reviews of Phan's Custom Tailor; they belong to the people who took them. If one is yours and you'd rather it wasn't here, email janusaimaagency@gmail.com and it comes down.
Phan's Custom Tailor compared with nearby tailors in Saigon
If Phan's Custom Tailor isn't right for you, these are the closest alternatives, with what their customers reported.
| Tailor | Distance | Suit | Ready in | Rating |
|---|---|---|---|---|
| Phan's Custom Tailor | — | — | 3–5 days | 4.9 (1,085) |
| Tie Men | 780 m | — | 3 days | 5.0 (569) |
| P&Tailor Since 1994 | 18 min walk | — | — | 4.6 (37) |
| Dati Tailor | 22 min walk | — | 4 days | 4.8 (44) |
| The Maydo | 22 min walk | — | — | 4.5 (20) |
| SARTOLAD Tailor | 22 min walk | about $350 | 2–5 days | 5.0 (111) |
| Nhut Bespoke Tailor | 24 min walk | — | 2–4 days | 5.0 (259) |
How to get to Phan's Custom Tailor
Phan's Custom Tailor is at Biệt thự — the map above has the exact spot. If a driver or a tout tells you it's "closed today", it isn't: that's a commission pitch. You can call ahead on +84826977888.
Grab drivers work from the Vietnamese address. Copy it, paste it into the Grab app as your destination, or show it to the driver.
Phan's Custom Tailor: frequently asked questions
How long does Phan's Custom Tailor take to make a suit?
Usually three to five days with two or three fittings. It can be rushed to 48 to 72 hours, and busy periods such as Tết can stretch it to about a week.
Do I need an appointment at Phan's Custom Tailor?
Reviews are mixed: one says an appointment is required, another was fitted in without one. Booking ahead is safer, especially around Tết.
Can Phan's Custom Tailor ship suits abroad?
Yes. It keeps your final measurements and can ship completed orders after you leave; one reviewer has had suits mailed to the US.
