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Built from 90 reviews · Updated October 2026

Thien Thi Tailor, Hoi An

★★★★★ 5.0· 3,990 Google reviews suits · shirts · trousers
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Run by three sisters, Thien Thi Tailor is at 11a Đ. Phan Bội Châu in Hoi An, 0.5 km from the centre, with a 5.0 rating from nearly 4,000 Google reviews. Most orders are measured, fitted and finished in 24 to 48 hours, sometimes the same day, and reviewers describe a large choice of fabric and catalogue designs with no hard sales pitch. Julia, Elly, Thi and Sophia are the names that come up. Two low reviews describe staff pressing for 5-star reviews at pickup, and two report garments coming apart within months.

Ready in
24–48 hours
Fittings
1–2
Free adjustments
Included
Sales pressure
Low

From what customers reported in their reviews, not the shop's price list.

11a Đ. Phan Bội Châu, Hội An, Đà Nẵng
Every day 8:30 AM – 8 PM
Get directions
Thien Thi Tailor, tailor for suits and shirts in Hoi An — photo 1 of 6
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Thien Thi Tailor, tailor for suits and shirts in Hoi An — photo 5 of 6 +1 photos

How much does a suit cost at Thien Thi Tailor?

No review gives a clear price per garment at Thien Thi Tailor. Reviewers describe the prices as fair or reasonable, and a few as slightly higher than expected for the speed and quality. One customer got a small discount for ordering two suits at once, and a 1-star reviewer mentions a total of US$320 for a multi-item order, with US$20 refunded after a complaint.

That 1-star review also describes being pushed to pay in cash and taken to ATMs before receiving the clothes. Ask for a written price per piece before you order, and see the Hoi An tailor prices guide.

How long does Thien Thi Tailor take?

Thien Thi Tailor usually finishes orders in 24 to 48 hours. One reviewer was measured at 1pm on the first day, fitted at 2pm the next day and collected the finished pieces by 6pm. Another had two suits ready in a day and a half because there was no rush, although the shop could have made them overnight.

One or two fittings is normal; several reviewers needed only one, and one needed 4 appointments. Adjustments after the first fitting are free, and one reviewer says the shop kept adjusting a jacket and trousers until they fit. No review mentions hotel delivery or shipping abroad.

What 89 reviews of Thien Thi Tailor mention most

Praised

  • Friendly, patient staff67% here · 59% across Hoi An60 of 89
  • Fast turnaround45% here · 41% across Hoi An40 of 89
  • Careful fittings, fit right40% here · 40% across Hoi An36 of 89
  • Quality of the finished clothes31% here · 46% across Hoi An28 of 89
  • Good value for the price25% here · 26% across Hoi An22 of 89
  • Copied a garment or photo well11% here · 8% across Hoi An10 of 89
  • Wide choice of fabric10% here · 8% across Hoi An9 of 89
  • Good advice on style and fabric9% here · 22% across Hoi An8 of 89

Complaints and caveats

  • Felt pushed to buy3% here · 1% across Hoi An3 of 89
  • Stitching or fabric problems2% here · 2% across Hoi An2 of 89
  • Made differently from what was asked2% here · 1% across Hoi An2 of 89
  • Slow or late1% here · 0% across Hoi An1 of 89
  • Fit problems not fixed1% here · 1% across Hoi An1 of 89

Counted from the 89 most recent Google and TripAdvisor reviews of Thien Thi Tailor; one review can mention several things. The mark on each bar is the share across 11,366 reviews of 170 tailors in Hoi An.

What customers ordered at Thien Thi Tailor and what they paid

OrderPaidReady inFittingsSource
A suit, shirts and trousers—ordered at 12 pm, fitting at 7 pm, ready by 11 am the next morning1Google
Two pairs of trousers, a coat, a top and a dress—same day, from 9 am to around 2 pm—TripAdvisor
Two silky skirts, a matching set, a pair of trousers and two suits—within 24 hours—Google
Two dresses3,00,000 VNDhanded in at 7 pm, collected at 11 am the next day—Google
Several pieces agreed on WhatsApp a month before arriving—measured at 1 pm, fitting at 2 pm next day, collected at 6 pm1Google
A grey three-piece suit and a beige two-piece suit, with a small discount for ordering both—a day and a half—Google
Brown suit with custom lapels, pockets and lining—picked up the following day at 3 pm, adjustments within 3 hours—Google
7 items—within 2 days—Google
Several outfits, none made as describedUS$320 total, US$20 refundedpromised in 24 hours, collected the next day at 7 pm—Google

As reported in individual reviews, in the currency the customer used.

What customers say about Thien Thi Tailor

Highly recommend Thien Thi Tailor. Julia, Thi and the entire team are absolute professionals. I came with a couple of pieces in mind, but ended up getting 22 pieces of clothing made. Everything fit me like a glove.

Quoted from recent Google reviews, as written — critical ones included.

Complaints to know before visiting Thien Thi Tailor

  • 2 reviews (1-star Google, roughly mid-2026, and 2-star TripAdvisor, Feb 2024) describe staff pressuring customers for 5-star reviews right at pickup, including one account of staff having a review already written and ready to post under the customer's own account, and an offer to refund money if a negative review was taken down.
  • 2 reviews (1-star Google, roughly mid-2026, and 2-star Google, around early-mid 2026) report durability problems after purchase: one describes stitching coming apart and garments sitting crooked shortly after pickup, the other a hole in the pocket and a broken zipper on linen shorts within months of light wear.

Who Thien Thi Tailor is best for

Thien Thi Tailor suits couples, families and groups ordering suits, shirts, trousers, dresses, skirts, jackets, linen or silk, or copies of their own clothes; one reviewer came for a couple of pieces and left with 22. Most reviewers say they never felt pressured to buy more, and one sent photos by WhatsApp about a month before arriving.

Read the complaints above about staff pressing for 5-star reviews and about durability. Check the stitching and zips before you leave, and write the review you actually want to write.

  • Julianamed in 13 reviews · choosing fabric, shade, lapels and lining
  • Ellynamed in 10 reviews · patient fittings and recreating designs from photos
  • Thinamed in 4 reviews · looking after returning customers
  • Thiennamed in 3 reviews · finishing touches and patience
  • Annanamed in 3 reviews · helping choose fabric and patterns
  • Sophianamed in 3 reviews · attention to detail
  • Anhnamed in 2 reviews · unhurried advice on designs and fabric

Before you order at Thien Thi Tailor

  • Payment is asked for early. One reviewer advises bringing cash for the deposit; another was pressed to pay the full amount in cash on the day of ordering, was taken to an ATM, and paid by card instead.
  • The shop sits on a quieter street away from the main market, close to the Anantara Resort.
  • You can send designs on WhatsApp before you arrive; one customer did this a month ahead and spent only 15 minutes in the shop on the first visit.
  • Adjustments after the fitting, including new buttons or an added lining, were made at the price agreed at the start, and they also mended clothes customers brought in.
  • Two reviewers say staff pressed them for a five-star review, one of them at pickup before trying anything on. Try on every piece before you leave a review.

Real photos from Thien Thi Tailor customers

Clothes made at Thien Thi Tailor, photo by a customer (Lisa Murphy)Lisa Murphy · 2 months ago · Google
Clothes made at Thien Thi Tailor, photo by a customer (Oscar Loarridge)Oscar Loarridge · 4 months ago · Google
Clothes made at Thien Thi Tailor, photo by a customer (Monisha Maharaj)Monisha Maharaj · a month ago · Google
Clothes made at Thien Thi Tailor, photo by a customer (Iram)Iram · a month ago · Google
Clothes made at Thien Thi Tailor, photo by a customer (Ville Nielikäinen)Ville Nielikäinen · 2 months ago · Google
Clothes made at Thien Thi Tailor, photo by a customer (Liana Daskalov)Liana Daskalov · 4 months ago · Google
Clothes made at Thien Thi Tailor, photo by a customer (Michaela Hrotíková)Michaela Hrotíková · 2 months ago · Google
Clothes made at Thien Thi Tailor, photo by a customer (Andy)Andy · 2 months ago · Google
Clothes made at Thien Thi Tailor, photo by a customer (Marlies B)Marlies B · Apr 2026 · TripAdvisor
Clothes made at Thien Thi Tailor, photo by a customer (JimandJenFuller)JimandJenFuller · Apr 2026 · TripAdvisor
Clothes made at Thien Thi Tailor, photo by a customer (Sofia Lohmann R)Sofia Lohmann R · Mar 2025 · TripAdvisor
Clothes made at Thien Thi Tailor, photo by a customer (BeenHereDoneThis)BeenHereDoneThis · Feb 2024 · TripAdvisor

Posted publicly by customers with their Google or TripAdvisor reviews of Thien Thi Tailor; they belong to the people who took them. If one is yours and you'd rather it wasn't here, email janusaimaagency@gmail.com and it comes down.

Thien Thi Tailor compared with nearby tailors in Hoi An

If Thien Thi Tailor isn't right for you, these are the closest alternatives, with what their customers reported.

TailorDistanceSuitReady inRating
Thien Thi Tailor——24–48 hours5.0 (3,990)
CA LI 1 Custom Tailor MadeSteps away—Next day4.8 (64)
THAO AtelierSteps away—Next day4.9 (110)
Rainbow Tailor40 m$200–30024–72 hours5.0 (1,256)
Elite Tailor90 mabout $15024–48 hours5.0 (127)
Se Se Tailor100 mabout $1504–6 hours5.0 (1,333)
Remy Tailor Hoi An110 mabout $20024–48 hours4.8 (246)

How to get to Thien Thi Tailor

Thien Thi Tailor is at Phan Bội Châu, an easy walk from the Ancient Town — the map above has the exact spot. If a driver or a tout tells you it's "closed today", it isn't: that's a commission pitch. You can call ahead on +84905553778.

Grab drivers work from the Vietnamese address. Copy it, paste it into the Grab app as your destination, or show it to the driver.

Thien Thi Tailor: frequently asked questions

How long does Thien Thi Tailor take?

Most orders at Thien Thi Tailor take 24 to 48 hours. One reviewer was measured at 1pm, fitted at 2pm the next day and collected the finished clothes by 6pm the same day.

Is Thien Thi Tailor pushy?

Most reviewers of Thien Thi Tailor say there was no hard sales pitch. Two low reviews describe a different kind of pressure: staff pushing for 5-star reviews at pickup, and one customer being pushed to pay in cash at ATMs.

Do I need to book Thien Thi Tailor in advance?

Not according to the reviews. Most reviewers walked into Thien Thi Tailor without booking. One sent her ideas by WhatsApp about a month before arriving, which can help if you have a specific design in mind.

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